Doreen Smith Posted on November 11th, 2014 I cannot recommend the team at Ace Extermination highly enough. Recently I developed a bed bug problem. I have a chronic illness and have had problems with reactions to chemicals – needless to say I was super concerned about the prospect of having to spray the house. This team really does offer green solutions – we were able to solve my problem using a product called Gentrol, that is safe for kids and pets. I had no adverse reaction to it. What I liked is that the team was willing to begin the job with their least toxic chemical first; if that was ineffective, then the more potent treatment would have been applied in a targeted application. Luckily for me, I did not have a bad infestation, so this type of application worked perfectly. I feel I can speak with confidence about the high quality of this company. This is a small business, and I was able to work with the owner directly. He never made me feel bad for my many phone calls and questions, and answered them promptly, even on the weekend. He was extremely flexible with me, and offered me a sample of the chemical before we even sprayed the house. The entire team at Ace is super courteous; they are excellent problem solvers and very professional. They were kind and compassionate and understood my concerns – they do care about their clientele’s health and it truly showed. Working with them was a real pleasure.
